Customer Service

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Delivering Happiness: A Path to Profits, Passion, and Purpose
- Author:
- Tony Hsieh
- Buy New: $11.98
- as of 5/20/2012 06:32 EDT details
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The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business
- Author:
- Clayton M. Christensen
- Buy New: $10.20
- as of 5/20/2012 06:32 EDT details
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The Loyalty Leap: Turning Customer Information into Customer Intimacy
- Author:
- Bryan Pearson
- Buy New: $8.45
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Fish! A Proven Way to Boost Morale and Improve Results
- Authors:
- Stephen C. Lundin
- Harry Paul
- John Christensen
- Buy New: $2.46
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The Thank You Economy
- Author:
- Gary Vaynerchuk
- Buy New: $10.00
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
- Author:
- Fred Reichheld
- Buy New: $15.99
- as of 5/20/2012 06:32 EDT details
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Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service
- Authors:
- The Disney Institute
- Theodore Kinni
- Buy New: $15.96
- as of 5/20/2012 06:32 EDT details
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Lean UX: Applying Lean Principles to Improve User Experience
- Author:
- Jeff Gothelf
- Buy New: $12.36
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This is Service Design Thinking: Basics, Tools, Cases
- Authors:
- Marc Stickdorn
- Jakob Schneider
- Buy New: $19.40
- as of 5/20/2012 06:32 EDT details
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Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series)
- Author:
- Robert Bacal
- Buy New: $6.22
- as of 5/20/2012 06:32 EDT details
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